Jiaxing Risure New Material Co., Ltd.
susie@jxgreentape.com
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Jiaxing Risure New Material B2B Wholesale FAQ

Welcome to our FAQ section, designed specifically for B2B clients, importers, and wholesale partners interested in our full range of industrial adhesive tapes. We specialize in supplying industrial adhesive tapes, insulation tapes, masking tapes, PTFE tapes, filament tapes, glass cloth tapes, and custom adhesive solutions globally. Below are the most common questions we receive from buyers and distributors worldwide.

 

Q:What types of adhesive tapes do you manufacture and supply?

A: We offer a comprehensive range of adhesive tape products, including:

 

Q:Do you accept OEM/ODM orders for customized adhesive tapes? 

A:Yes. We support OEM and ODM services. Customization options include:

  • Logo printing on tape cores or packaging
  • Custom dimensions (width & length)
  • Adhesive type (silicone, acrylic, rubber)
  • Color and pattern variations
  • Custom die-cut shapes
  • Special performance requirements (anti-static, high-temp,flame retardant)

 

Q: What is your Minimum Order Quantity (MOQ)? 

A:Our standard MOQ is 500 to 1,000 Square Meters per item, depending on the specific tape type and size. For customized orders, MOQ might vary. Contact our sales team for precise details.

 

Q:Can I request free samples before placing an order? 

A:Yes, we provide free samples for standard products,Shipping costs for samples are typically borne by the customer.

 

Q: What are your lead times for production and delivery?

A:   Standard Products: 10-15 business days after order confirmation.

      Customized Products: 15-20 business days, depending on complexity. We work with global couriers and freight forwarders to support EXW,FOB,CIF, and DDP terms based on client requirements

 

Q:Which international markets do you currently serve?

A: We export worldwide, with strong customer bases in:

  • North America (USA, Canada)
  • Europe (Germany, UK, Russia, Italy)
  • Middle East (UAE, Saudi Arabia)
  • Southeast Asia & Oceania (Vietnam, Thailand, Australia)
  • South America (Brazil, Argentina)

 

Q:What payment terms do you accept? 

A:For international B2B orders, we usually accept:

  • T/T (Telegraphic Transfer): 30% deposit, 70% before shipment
  • L/C (Letter of Credit): For larger volume orders
  • PayPal/Western Union: For sample orders or small transactions

 

Q:Do you provide technical support for tape applications? 

A:Yes, we offer professional consultation on:

  • Tape selection based on specific industrial needs
  • Application guidelines
  • Material compatibility advice
  • Product datasheets

 

Q:Can you handle bulk shipments and custom packaging?

A:Absolutely. We offer:

  • Bulk packaging for warehouse stocking
  • Retail packaging (private label)
  • Palletization and container loading services
  • Custom barcode & labeling services

 

Q:How do you ensure product quality before shipment? 

A:We conduct 100% quality inspection before delivery, including:

  • Adhesive strength tests
  • Tensile and peel tests
  • Temperature resistance tests
  • Visual inspection for defects All inspections are documented and traceable

 

Q:How can I place a wholesale or bulk order? 

A:Please contact us via:

Email: susie@jxgreentape.com

Website Inquiry Form: Contact Us Page

Phone / WhatsApp:(+86)13738268077

Available upon request Our sales team will respond within 24 hours to assist you.

 

Q:Do you support long-term distribution partnerships?

A:Yes. We welcome regional distributors and partners for long-term collaboration. Benefits include:

  • Stable supply chain support
  • Priority access to new products
  • Marketing and technical support
  • Exclusive regional agreements (case by case)

 

Q:What shipping options do you offer for international orders? 

A:We provide flexible shipping solutions:

  • Courier (DHL, FedEx, UPS) for urgent small batches
  • Air Freight for medium-volume, time-sensitive orders
  • Sea Freight (LCL/FCL) for large-volume orders We can also work with your designated forwarder.

 

For more specific inquiries or custom project discussions, please feel free to reach out. Our team is ready to support your business globally.